R ETHICAL's carefully crafted jewelry is made from carefully selected natural stones and is a one-of-a-kind product.
As you wear them every day, there is a chance that they may get caught or hit against something. At that time, R ETHICAL, which works side by side with our craftsmen, carries out the following maintenance to ensure your peace of mind.
Any defects that occur during normal use within 3 months of purchase will be repaired free of charge. Any subsequent repairs, stone removal, or items that are severely damaged will be charged at actual cost.
We offer maintenance services such as resizing starting from ¥5,000 and new finishes starting from ¥2,000. Because the product has been used for a long time, small scratches and distortions may occur, but please rest assured that we will respect it, whether you accept it as a flavor or want to make it completely new.
*We apologize for the inconvenience, but please bear the round-trip shipping costs for repairs.
Below, we have explained the essence of maintenance according to the characteristics of each type. Please use this as a reference. Also, if you have any questions, please feel free to contact us via DM on Instagram or contact us on the official website.
Original Gemstones Jewelry
Natural stones are minerals that were created naturally over the earth's precious time. Air and other particles called inclusions may be visible, but these are also made into jewelry as a unique feature. Please refrain from using it in an environment where it will be exposed to direct sunlight for a long time, as the color will fade due to sunlight.
Opal is sensitive to water, so please refrain from showering.
After use, gently wipe away sweat and dirt from the surface with a soft cloth. Please enjoy R ETHICAL's unique designs that allow you to feel the beauty of natural stone as it is.
Original Diamond Jewelry
The diamonds used in R ETHICAL are mainly mined and polished in Canada. Colored diamonds and natural diamonds are considered beautiful and are made into jewelry. Due to the nature of rose cut diamonds, we offer beautiful quality diamonds with very few inclusions.
As with natural stone jewelry, after use, please gently wipe away sweat and dirt from the surface with a soft cloth. Boasting the world's highest hardness, it can be used in all kinds of everyday situations.
Bridal Collection
Please feel free to use it every day, whether at work or in your private life. It can be used in any situation. Mixing platinum and gold is also a great way to coordinate your outfits, so feel free to mix and match as you like. We work side-by-side with our craftsmen, so please feel free to contact us for resizing and maintenance after use. Please enjoy the world of R ETHICAL's exquisite designs.
You can use it more cleanly by wiping off dirt and sweat from the surface with a soft cloth from time to time.
Original Gemstones Jewelry
Natural stones are minerals that were created naturally over a long period of time on the earth. There are times when you can see the air called inclusions (inclusions), but this is also tailored to the jewelry as a unique feature. Please refrain from using it in an environment exposed to direct sunlight for a long time, as it has the property of degrading the color with sunlight. Opal is vulnerable to water, so please refrain from showering. After use, gently wipe off sweat and dirt on the surface with a soft cloth. Please enjoy the unique design of R ETHICAL, where you can feel the beauty of natural stone as it is.
Original Diamond Jewelry
The diamonds used in R ETHICAL are mainly mined and polished in Canada. Colored diamonds and natural diamonds are also made into jewelry as beautiful things. Due to the nature of rose cut diamonds, we offer beautiful quality diamonds with as few inclusions as possible. As with natural stone jewelry, gently wipe off sweat and dirt on the surface with a soft cloth after use. Boasting the world's highest hardness, it can be used in every scene of everyday life.
Bridal Collection
Please feel free to use it every day, whether at work or in your private life. It is available in every scene. In coordination, mixing platinum and gold is also wonderful, so please enjoy stacking and layering freely. We are working side by side with our craftsmen, so please feel free to contact us for resizing and maintenance after use. Please enjoy the world of neat design filled with R ETHICAL's commitment. Occasionally wipe the surface dirt and sweat with a soft cloth to keep it clean.